Treatment Instructions

Before Our Visit

  • Wash your hair the night before if you have been home treating

  • Do not self treat with Rid or Nix If possible. This can actually make it more difficult to remove the nits.

  • Do not use hair spray, gel, mouse or anything else on the hair.

  • Hair needs to be DRY when we arrive.

  • VERY IMPORTANT – Brush or comb your hair free of tangles before your appointment.

  • Consider planning favorite snacks and entertainment for your child during treatment. If your child becomes antsy or uncomfortable having these on hand may help.

  • Have all immediate family members present so everyone can be checked. This helps minimize the odds of reinfestation and for our guarantee. This includes having close extended family contacts and friends come to your home to be checked during the time your lice tech is visiting.

  • DON'T STRESS OVER THE CLEANING. We will guide you through some safe and effective means of cleaning. Cleaning needs to be done AFTER treatment.

During Our Visit

  • Once we arrive you will be comforted by the lice chicks with open arms and understanding. You can relax, start your cleaning, or enjoy the peace of mind while we ease the burden.

  • You will be asked to fill out our confidential client information form. Once the form is completed, we will start the treatment process and you can start on cleaning.

  • Technicians will apply safe, non-toxic products and thoroughly comb the hair to remove all lice and nits. Second phase of treatment involves our certified method of "Strand By Strand" lice & nit removal where we check the hair in paper thin layers for anything left behind during combing to ensure we leave you totally lice free. Third phase of treatment is applying a safe, pesticide free treatment for those with severe infestations.

  • Treatment process should take under two hours depending on the cooperation, length and thickness of hair, how tangled the hair is, and amount of infestation. For those with very short hair, treatment time is considerably less.

  • A technician will check to see if any other immediate family member has lice. Only if lice or nits are found is treatment recommended. Even a person with very short hair should be checked. Time permitting, if lice or nits are found on other family members, we will treat immediately.

  • Educate yourself while we are there. We are always willing to answer any questions you may have. Education is the best way to prevent future re-occurrences.

  • Last, SIMPLE post treatment instructions will be given.

After Our Visit

  • Take a sigh of relief knowing you made the safest, most effective decision for you and your family.

  • "Be a friend, tell a friend" don't let the fear of social stigma keep you from communicating with those in contact with your family that you have battled an infestation. Someone shared lice with you, and you may have shared lice with others. Those around you need to be aware of either of these possibilities or you may be subjecting yourself to recurring infestations.

  • Clean the home. After your treatment, we will provide you with thorough, fast, safe, simple and effective means of cleaning that will have your home lice free. We will have you feeling completely in control of this stressful situation.

  • Depending on severity, after care may be recommended. Comb with The Lice chicks Terminator Comb only 3-5 minutes a day to ensure success & that you remain lice free. This is also recommended periodically as a preventative and for monitoring for future infestations. Most families have an outbreak more than once.

  • Purchase optional products. The Lice Chicks offer a full line of advanced lice prevention products to be used post treatment so you can remain lice free. These optional products should be used in conjunction with weekly monitoring & combing. At a minimum you should have a lice comb, mint based shampoo & conditioner, and mint spray on hand at home as we don’t know who in your circle has lice. Avoid re-infestation.

  • We will email a paid invoice to submit for health insurance or flex spend reimbursement

  • "Take a peek once a week". Monitoring is imperative. Outbreaks get out of hand quickly.

  • Refer! If you know anyone who may need our help we appreciate personal recommendations. It is important for our guarantee, and to keeping your home louse free, to have all immediate family members in the home head checked to avoid subsequent infestations. Don't forget grandparents, the housekeeper, and the babysitter! ANYONE having close, regular contact.

  • IF you get a heads up from school or a friend you may have been exposed to lice make an appointment for a head check immediately. Catch a new infestation early. Before you notice it at home most likely it has spread to other family members. Best case scenario - peace of mind!

  • Call/text anytime 914-302-2927. All our treatments include ongoing support if needed or email hello@thelicechicks.com